More bookings.Less chaos.

Yes, completely. We take care of the entire technical setup. You don’t need to set anything up yourself or understand the technical side of things. You provide your content — menu, photos, opening hours — and we’ll build it all for you. For day-to-day management, all you need is the admin dashboard, which is as simple as sending a WhatsApp message.

You can contact us directly — by phone or message. No anonymous support tickets, no waiting on hold. We usually resolve technical issues on the same working day. The system is also regularly maintained and kept up to date.

Yes. The menu, opening hours, photos and contact details — you can customise all of these yourself in the admin panel. For more significant design changes, we’re here to help as part of your support plan.

Following the initial consultation, we’ll work with you to clarify your objectives, style and content. We’ll then begin building the site. Throughout the development process, you’ll receive regular updates and will be able to provide feedback. Before the site goes live, we’ll check everything together.

Two figures that go hand in hand. The production time is contractually guaranteed: 7 working days for Maison Rouge Classic and Savora, 14 working days for Brasa — calculated from the date of full payment and receipt of all content (text, logo, menu, photos). For multi-site projects (Aura), the delivery time will be agreed in the individual quotation. If you factor in the typical overall process — including the initial consultation, content gathering and feedback rounds — most restaurants are live within around 2–3 weeks. If we fail to meet the guaranteed deadline for a reason for which we are responsible, automatic refund rules apply — no questions asked. You can find details in our delivery guarantee.

Lieferando takes a commission of up to 30% per order. With just 60 orders a month, that amounts to over €400 — every month, year after year. Having your own ordering system eliminates this commission entirely. For most restaurants, the investment pays for itself within a few months.

Yes. We use only GDPR-compliant and certified payment providers. Card details are never stored on your system. Your guests benefit from a smooth, secure checkout process.

We integrate Stripe directly into your website for card payments. For European cards, the fee is 1.5% + €0.25 per transaction — with an average order value, this translates to an effective rate of around 2.4%. This fee goes directly to Stripe, not Dinavora. Beyond the one-time package price, there are no setup or monthly platform fees from our side.

You do. You register your domain and your own business email account (e.g., via Google Workspace) yourself and remain the sole owner at all times — your digital identity belongs to you, not us. We handle the technical hosting via our infrastructure (Railway, server location Frankfurt), which is included in the package price for the first three months after go-live. Domain registration takes about 10 minutes — we are happy to guide you through it.

You provide us with good quality photos of your dishes — well-lit and sharp, so your menu looks truly appetizing. For uploading, we recommend a reliable image hosting service like Cloudinary; you simply send us the image links, and we will integrate them into your menu management. This way you retain full control over your image files, and the links remain permanently stable.

Two revision rounds per project phase are included in the price — these cover visual adjustments such as the logo, colors, fonts, and layout fine-tuning within our template. Requests for new features (e.g., new integrations or structural changes to the ordering logic) are independent of the number of revision rounds and must be paid separately as additional services, since they are extensions and not corrections.

To be honest: We are a young company, and you could be among our first clients on a specific package tier. What this means for you: unusually strong contractual protection. In the event of a delivery delay, you automatically receive a proportional refund — this is part of the contract, not a marketing promise. We would be happy to show you our live demo in detail so you can see for yourself.

You’ll receive an introduction to the system and can get started straight away. Once the work is complete, you have 7 calendar days to report any genuine technical faults — we’ll rectify these free of charge. For anything beyond that (menu changes, new content, technical maintenance, security updates), we recommend one of our support packages: - **Essential** — €79 per month: security updates, backups, technical maintenance, minor content changes - **Growth** — €149 per month: plus menu updates, new content, ongoing optimisations, prioritised support - **Automation** — €299 per month: plus automations, AI workflows, booking process automation A support package is not compulsory, but is recommended no later than after the first three free months of hosting to ensure your system remains secure and up to date. Even without a support package, you won’t be left to deal with technical issues on your own — we’ll get in touch.